Providing support to all individuals regardless of their disability or difficulties
Ensuring support packages are tailored to the Service User’s needs – from just a few hours per week to 24 hours a day
Supporting Service User’s to search for capabilities and discover their potential
Providing a flexible and creative service – whether this is within the Service User’s home, or in the community
Taking time to get to know the Service User, their family and any other person important in their life
Not giving up – where others see obstacles and challenges, arrow will look for opportunities
Supporting the Service User to be part of their local community – to meet, and build relationships with others who share the same interests
Planning together with the Service User and those who know them best to help us develop their service
Ensuring the service reflects the Service User as an individual
Supporting families to empower Service Users to take control of their support needs through Direct Payments and Individualised Budgets whenever possible
Testimonials
Flickr Photos
Amazing photography by the talented Edward McGowan from PlainJoe Studios.